+61 (0)400 886 920 | nicola@greenpillarsco.com
Systems Consulting.
A Done-With-You Service for businesses with smaller teams of between 3-15.
Let’s make your systems your most important asset to ensure your business grows sustainably without key person dependency and without total reliance on you.
Why systems for smaller businesses?
As your business success grows, your team inevitably grows too, and if you ‘re not careful, chaos can ensue. Not only are you juggling your own job but you’re now juggling a small team and their tasks.
To delegate effectively from the very beginning, it’s essential to document how your business runs. It’s good for the business to pass on low-value, repeatable tasks to lower-paid team members so you can focus on growth activities. It also ensures that the jobs you were doing continue to be executed at the same gold standard as you did them.
This is all about meeting client expectations and delivering an outstanding customer experience EVERY TIME and no matter who does the tasks.
To scale beyond your competition and build a harmonious and effective team, secure the information into a single source of truth that provides a benchmark going forward.
Documented systems stop you micro-managing and being trapped in the day-to-day operations
The very nature of starting a business is that at the very beginning, there is no need for systems as it’s just you doing all the things. But as the business grows and you begin to build a team, they become essential.
Imagine not having to answer the same questions over and over. Imagine your team being able to find solutions to their own problems. Think about when someone leaves and knowing that their responsibilities are documented and ready to be used to onboard and train a new team member with total efficiency.
The aim is to create a well-structured and strategic business with a team that functions without hassles and costly errors. When you secure the knowledge you can weather any storm.
This is what we achieve when we
Document your Systems
Simplicity
Roles are clear, workflows are understood, best practice is captured & your team works independently & to the highest standard.
Security
The 'how-to' knowledge is secured meaning key person dependency is no longer a risk.
Consistency
The delivery of your service is consistent, repeatable and gets rave reviews.
Efficiency
Fewer errors and clear expectations means your team get more done in less time.
Higher Value
A company that runs with precision and has the vital information secured is worth more to buyers.
More Freedom
The business runs without reliance on the owner and frees up time for business growth or personal passions.
Better Workplace
Your team works with less errors, the business runs with precision making the workplace more harmonious, fun and scalable.
Onboard & Outsource
Onboarding new team members is swift & effective and outsourcing is simplified.
How the 7 Step SYSTEMology Process Works
As a Certified SYSTEMologist, I work with you over 3 or 6 months to document your business’s key revenue-generating activities.
We start by ‘Defining’ the core tasks that help your business create consistent cash flow. Then, we ‘Assign’ them to the knowledgeable workers who do those tasks day in and day out.
Our initial focus is on the Marketing, Sales, and Operations departments. But once your core product/service is being created and sold on repeat with total consistency and without reliance on any one individual; we move to other parts of the business.
Our Done With You Service is a more cost-effective way to systemise with accountability and full consultancy support from me.
I help you get everything in place to ensure success (including securing your Systems Champion) and we meet weekly or fortnightly to help you on your systemisation journey.
SYSTEmology is a journey. It cannot happen overnight, but with commitment and the necessary steps in place to ensure success, you’ll have a well-oiled machine that delivers an exceptional customer experience every time.
Why businesses choose SYSTEMology
Watch this 4 min video to hear from some raving fans and see what they got out of following the SYSTEMology process.
Is your business ready for systems?
More importantly, are you the business owner ready to have a business with fewer hassles and errors, more consistency, and one that’s more fun and rewarding?
The best place to start is with a virtual coffee. Please use the link below to secure a mutually suitable time. We’ll have a chat to uncover more about your business and your unique situation, and find out if we’re a good fit to work together.
