“Let systems run the business and people run the systems”

Michael E. Gerber, author of The E-myth

Why Does Your Business Need Documented Systems?

The fact is, a systems-led business is much better than the alternative.

If you’re trapped IN your business, you’ll always struggle to work ON your business.

Systems give you the space to focus on future strategy and growth.

They create a business that’s not entirely dependent on you to function.

Green Pillars Co, Done For You Systemology program has been a huge help in clarifying and documenting our systems. It has turbo charged our path to a well run, systemised business.

Nicola was always responsive, reliable and made the process feel effortless. Thank you for your support Nicola. I look forward to continually working with you in the future. I would not hesitate to recommend to anyone looking for a framework to systemise their business.
Evan Smith, West Stone
Founder and General Manager

Let's face it, business owner life can be hard.

Unless you've been shown a better way

Is this what you face on a daily basis?

Constant Interruptions

The team cannot find solutions to their own problems and rely on the owner for answers. The owner cannot get on with their own job.

Ongoing Errors

The customer experience is very inconsistent. The team is winging it and making things up, missing key steps and costing the business money to fix mistakes.

Long working hours

Not enough hours in the day? Missing out on family time and heading towards burn out? These working conditions are unsustainable and are not 'just what it takes' to run a business.

Person Dependency

The knowledge is stored in the teams' heads putting the business at risk. Productivity and efficiency are affected when people leave.

lack of Growth

The business has reached capacity. There is little structure or clarity of direction, and growth has plateaued.

Team Annoyances

Workplace culture is struggling with miscommunications and misunderstandings due to a lack of clear procedures.

Systems are what will shift businesses to the next level.

All businesses start at Stage 1. 
           You’re a Technician, in start-up mode with erratic performance.

To scale well, you need to master your business and that means mastering your systems.

Go from Good to Great.
            Transform your business from stage 1 to 4.  Make it a well-oiled machine that’s both rewarding
            and sellable.

WHERE ARE YOU ON YOUR BUSINESS JOURNEY

The truth is.....mastering your business doesn't happen by chance.

You have to engineer the shift.

  • You don’t need to do it all yourself –  pass your knowledge on and trust the team to deliver.
  • Stop hiring new people only for them to leave within months – build a team and culture people WANT to be a part of.
  • Finally, have the space to focus on the pile of ‘IMPORTANT’ things that never get done, that will actually drive more scale and more profit.
  • Take a holiday without things falling in a heap.
  • Think about your vision for the future.  What’s it all for?  Build an asset for sale.

I'm your trusted guide.

There’s no need to reinvent the wheel.   I’m qualified to support you through the proven transformative framework that is SYSTEMology.

An investment in systems will have a dramatically positive effect on your business and your life. 

It’s my mission to help you transform how you do business so you work less, have a great life AND a profitable business.

What it looks like to work with Green Pillars Co

Why SYSTEMology is THE proven framework for systems success?

These are the 7 SYSTEMology steps that I guide you through with as much support as you require.

Don't let these myths stop you from systemising.

Too time consuming

The SYSTEMology process has specifically been designed to not be time draining for the business owner.

Expensive software is required

Simplicity is key here. All you need is a central location for the systems and some accountability for your team.

You need 100s of systems

In fact, initially you need around 25-40 mission critical systems so that your business consistently and efficiently makes money.

The business owner must systemise

Nope! Documenting your systems is a two person job. I'll show you how to remove yourself from the process.

or call Green Pillars Co and speak with Nicola

0400 886 920

The best way to understand the transformative effects of systems is to read the SYSTEMology book. Order your complimentary copy here.

FAQs?

Systemising your business  helps streamline operations, ensuring consistency and efficiency. Well-defined systems save time, reduce the need for micromanagement, and make it easier to delegate tasks. This leads to a more organised, productive, and scalable business.

By providing clear, step-by-step processes for completing tasks. This reduces confusion and errors, allows team members to improve their skills, and creates opportunities for advancement within the organisation. It also makes onboarding new employees smoother and more efficient​​​​.

Absolutely! Systemising your business ensures that your customers receive consistent and high-quality service every time. By having standardised procedures, you can respond more quickly and effectively to customer needs, leading to higher satisfaction and loyalty​​.

Systemising your business lays a solid foundation for growth. With well-documented systems, you can scale your operations without compromising on quality or efficiency. This makes it easier to expand your team, open new locations, or diversify your product or service offerings​​​​.

While systemising does require an initial investment of time and resources, the long-term benefits far outweigh the costs. Once your systems are in place, you’ll save time and money by reducing inefficiencies, minimising errors, and improving overall productivity. It’s an investment that pays off by making your business more robust and easier to manage​​​​.

All businesses can be and should be systemised.  There’s a service to suit all businesses from owner/operators to more established businesses with teams from 5-50 people.  It’s especially beneficial for small businesses where the owner has significant involvement with the business, and all knowledge is stored in people’s heads.

It’s designed to keep things simple and prioritize effort in those areas that will make the biggest difference. It involves the team from the beginning, so they’re more likely to support what they’ve helped to create.  It follows a very structured, proven process; its quite literally ‘the system for systemising.’

The aim is to have your business making money consistently and efficiently without the need for you at the helm.  To create true business freedom, you’ll want to identify and document the most vital systems in your business.

At the very least, look to systemise the following areas of your business: marketing, sales, client onboarding, service or product delivery and client return/referrals.

The bigger the business, the more systems you will need to free yourself up from the daily operations.

Absolutely!  I will help you find the best solution for your situation.  Start with the book, order your complimentary copy here.

If you have time, you can follow the 7 step SYSTEMology process yourself to systemise your business.

If you’d like to move quicker and get more support, Green Pillars Co can help.

 

A Systems Champion is someone in your business who’s a logical thinker and can take responsibility for systemising.  Usually, a PA, Trainee, Apprentice or Office Manager who’d keen to learn and well-organised.  The Systems Champion takes the lead in documenting, optimising, and maintaining business processes once you finish working with Green Pillars Co. They ensure systems are integrated into the business, create new systems, review and optimise those already created to help the business scale and operate smoothly. This role is crucial for having success with systems.