It’s not an exhaustive list but I believe each point contributes to creating better leaders which in turn makes businesses more enjoyable places to be for the team.  

Great leadership is about having human-centric thinking.  Seeing your team as people and not resources that do a job, giving your team a reason to believe in coming to work each day and demonstrating to them you can be trusted to support them and want the best for them, allowing them to speak up when things aren’t right and creating a harmonious workplace.

This is what leads to great business culture.

Culture is a bit of a buzzword these days, but buzzword or not, a positive culture is vital in building a successful business.  And as described above, effective leadership is one of the main factors that contributes to creating a workplace where everyone actually wants to be.

There’s no getting away from the fact that running a business can be complex and chaotic. Owners need to be the maestros, keeping the gears spinning, the jobs rolling in, and making sure everything sparkles with quality, all whilst keeping the team happy and morale high.

Here’s the thing; great business culture isn’t just about leadership and culture; it’s also about setting clear expectations and delivering the same high standard of service every time.

This is where documented SOPs that allow the business to flow come in. Sadly, systems often get the cold shoulder from landscaping and trade business owners and it’s high time we face up to the fact that effective systems aren’t just helpers; they’re what will nurture leaders, help the team and in turn, propel a business toward success.